4th Floor 0 At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. The reason I started this thread is because of the confusion caused by the sign that they put up at Euston underground station saying that "proof of residence is required" to get a refund, and also the confusion caused by the email I received from TFL when I queried this which says you can only get a refund by posting the Oyster card to them. The value of your dormant TfL Oyster card is made up of two parts: The balance and the deposit.. Given this policy, it may be more cost effective for some visitors to obtain their refund at their London departure station and pay cash for a train ticket, depending on the amount of the unused cash balance on the Oyster Card,. If you have more than £10 pay as you go credit or a valid season ticket on your Oyster card you can't get a refund at the ticket machine and have to request a refund by post. Request an Oyster Card Refund at Tube Stations. A standard Oyster card is a blue credit-card-sized stored-value contact-less smart-card. The credit on the Visitor Oyster card never expires. Unlike Visitor Oyster cards, this option can also be loaded with multi-day travel cards … Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines. Visitor Oyster Cards are available for adults. A refund for any remaining credit of up to £10.00 can be obtained from any Tube station ticket machine however the card will be cancelled and you won’t be able to use it again for future travel. Note that there is a specific option for a Visitor Oyster card. You can get a refund of up to £10 pay as you go credit at most Tube station ticket machines. On a Visitor Oyster, the refund would be just less than £10 even though you paid the same extra £5. You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines. If you’re travelling with children aged 11-15, you need to get the Visitor Oyster card and when you arrive in London, you can add a Young Visitor discount to your Visitor Oyster card. I started down the process last night online, successfully entered the card number, last use, etc. In other words, if you have just less than £10 on a regular Oyster your refund at the ticket machine would be just less than £15 and the card would then never work again. SE10 0ES England. Take your card to a Visitor Centre 2. Here's how: Online. Post your card to Transport for London . This is the same as a normal Oyster, but you pay a small fee (£3) to buy it instead of a deposit (£5) on a regular Oyster. Send your card and a covering letter explaining why you are returning it to: TfL Customer Services 14 Pier Walk 4th Floor London. To apply online, log on to your Oyster account (or sign up free). There are two main types of Adult oyster cards. Note: no refunds at the North Terminal or the Visitor Centre (probably not going to make anyone very pleased) The standard card is what locals in London use when travelling on public transportation. Oyster & Visitor Oyster card differences - key facts. Oyster fares and caps are the same whether you use a standard Oyster or a Visitor Oyster, a common misconception. %%EOF They are the "regular" blue Oyster cards, not Visitor Cards. Children aged 11-15 can also use a Visitor Oyster Card and will benefit of the Young Visitor discount, which can be added by a member of the staff at most Tube stations and can offer 11-15 year old children pay as you go rate for up to 14 days. endstream endobj startxref The refund will be in cash. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. There are three ways for you to obtain a refund on a Visitor Oyster card: Refunds at Tube station ticket machines. Older cards might have a lower deposit. endstream endobj 107 0 obj <. For long-term visitors, a regular Oyster card could be the more cost-effective option. You can get a Young Adult discount (half adult rate) added to a Visitor Oyster card or Oyster card at Heathrow Airport Terminals stations, zone 1 Tube stations and TfL Visitor and Travel Information Centres . Refunds at Tube station ticket machines. These cards can only be purchased upon arrival, from Oyster Ticket Shops, Visitor Centers and most London Tube and rail stations. This is great for those of you feel stressed out about the idea of buying an Oyster Card while in London, and therefore would prefer to just have it sorted prior to arrival. You can see the refunded amount due on the screen before finalising your request. Touch Oyster card on the yellow reader2. Contactless Payment Card We promote London and attract businesses, events, congresses, students and visitors to the capital. 124 0 obj <>/Filter/FlateDecode/ID[<3E84893BC2EA594C977068F123596EA6><13FD1F6409A50C479BC23735720BBEE3>]/Index[106 42]/Info 105 0 R/Length 92/Prev 71370/Root 107 0 R/Size 148/Type/XRef/W[1 2 1]>>stream Your card will not be returned to you if you send it by post. Oyster & Visitor Oyster card differences - the key facts. Given this policy, it may be more cost effective for some visitors to obtain their refund at their London departure station and pay cash for a train ticket, depending on the amount of the unused cash balance on the Oyster Card,. Standard Card; Visitor Card ; Standard Oyster Card. We can refund up to £50 back to your Oyster card as pay as you go credit; Web account credit. If you no longer need an Oyster card, you can get a refund of both the deposit and any remaining pay-as-you-go credit. Make the most of your visit You only need to show your Visitor Oyster card to benefit from this from home. Oyster fares and caps are the same whether you use a standard Oyster or a Visitor Oyster, a common misconception. You also cannot register Visitor Cards onto the Oyster Card app. Visitor Oyster Card – Credit, Top Up & Refund. You can see the refunded amount due on the screen before finalising your … Please note that if you only have pay as you go credit on your Oyster card and get a refund, you won't be able to use your Oyster card again. We can give you a web account credit which you can use when you next top up or buy a Travelcard using your Oyster online account" An "0343" number from overseas might also eat into any net refund. This is the same as a normal Oyster, but you pay a small fee (£3) to buy it instead of a deposit (£5) on a regular Oyster. 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